Japan Rail Pass Order Form

If your departure out of Canada is less than 10 days, please call us to place an order as
we may need to utilize a different shipping method. Generally, if you reside in big cities,
it should take 2 – 4 business days (It may take 1 – 2 extra business days during the busy
holiday season) as long as you choose a Canada Post Xpresspost shipping option.

Please note that an exchange order (Japan Rail Pass) is not an electric document. As such, we need to forward a paper document to you. Once your order has been processed, we will email you to confirm the final cost and the tracking number if you choose a Canada Post Xpresspost shipping.

Our office hours are 9am-5pm, Monday-Friday. (Toronto: 905-670-8710 or 1-800-463-7723) (Vancouver: 604-638-9400 or 1-800-663-1693). Closed Weekends, Statutory Holidays, Easter Monday and Remembrance Day. Toronto office is open on Remembrance Day.

~~~Japanese nationals with Canada PR cards ~~~
Sale of JR Pass commenced again on June 1, 2017. If the back of your PR card confirms your permanent residence status granted more than 10 years ago, you only require this document (PR Card) to exchange your Exchange Order in Japan. JR Group has the rights to amend the conditions, and this conditional sale ends at the end of year 2020.

~~~Our Vancouver office pick up is only available Monday-Thursday for Sep. & Oct. 2018~~~
For months of September and October, Vancouver office pick ups are only available on Mondays, Tuesdays, Wednesdays and Thursdays with an exemption of Monday, October 8, which is Thanksgiving holiday.

Japan Rail Pass Order Form

PASSENGER (MUST be same as your passport names)


Enter Email
Confirm Email


* Please note: JR pass exchange order must be validated in Japan within 3 months from the date of issue


We will contact you when we receive your online order form.
* Currently, our credit card form is not available for security reasons.
If you pick up your JR pass at Mississauga office, please make a payment at our office. However, please note that our selling price is only guaranteed by the end of Friday.
If you pick up your JR pass at Vancouver office, you must make a payment prior to picking up.
If you choose a "Xpresspress shipping" option, we will call you to get your credit card information.